Return Policy
At Ah It Dat Snacks LLC, we strive to ensure your complete satisfaction with every order. Due to the nature of our products, we do not accept returns or exchanges. However, we understand that issues can arise during shipping. If your order arrives damaged, we are here to help.
Damaged Items
If you receive a damaged item, please follow these steps within [7-10] days of receiving your order:
Document the Damage: Take clear photos of the damaged product(s) showing the extent of the damage.
Contact Us: Send the photos via What’sApp or email to [876-574-1412/[email protected]] along with your order number and a brief description of the damage.
Assessment: Our team will review your claim and respond as quickly as possible.
Replacement: If your claim is approved, we will send you a replacement item at no additional cost for the item itself. Please note, you will be responsible for the shipping costs associated with the replacement.
Contact Us
If you have any questions about our return policy or need assistance with a damaged item, please contact us at [[email protected]].